Talk radio is a tough medium. Hosts can be hostile; callers are often abusive. Liberal pundits avoid these venues, where they come under attack with no one to defend them. Facts turn out to be puny weapons against ignorance and prejudice. But the guests on this particular show were as tough as the medium. And they came armed with more than facts. They had stories to tell.
More than 30 years ago, I sat in the green room at WRKO in Boston, watching four women battle with host Gene Burns and his right-wing audience. These women were homeless along with their children. They were living in welfare motels and time was running out on their stays. If they couldn’t find anywhere to move when their time was up, the state would put their kids in foster care and they’d be on the street. They had nowhere to move; if they hadn’t already run through all their options, they wouldn’t have been in the motels. They were desperate. They were angry. They had nothing left to lose.
Burns expected these women to be victims, or leeches. He had no idea who he’d be dealing with. These women were warriors.
TriCap, a local anti-poverty agency, had hired me to organize people on welfare, scraping my poverty-level salary from the dregs of federal and state programs. I got to know dozens of homeless parents over a year of meetings. These four women were among the most articulate and clear-minded people I had met. They had been training for this show one day a week for a month.

At our first training, the women told their stories. One survived a serious illness but lost her job. Another one’s husband disappeared with their car and their life savings. Another fled a man who had raped her daughter. The fourth had been trying to escape dependency by going to college, until the state raised the fees so she could no longer afford rent. The women critiqued one another’s stories: be sure to tell that part, maybe leave those details out.
At the second training, we brainstormed how to respond to the worst calls they might get on the show. They came up with witty rejoinders to every ugly assumption, corrections for each common misunderstanding. They practiced responding calmly to name-calling. We laughed a lot that day.
The Massachusetts Coalition for the Homeless sent a policy wonk to our third meeting. She handed out one-page fact sheets and the women quizzed her on state policies. That was a serious discussion. We had pizza, and they brought leftover slices back to the motels where volunteers had been taking care of their kids.
Our fourth meeting wasn’t really a training. The only thing we did was tell our birthing stories. Only mothers can stand all the gory details, and even relish them, if mother and baby survived. By the end of that day we were sisters.
Burns had booked the women for the first hour of his four-hour show. After that hour, he called me in the green room to see if they could stay another hour. He did that twice more. When they started talking, he was skeptical and condescending. But as they answered his questions honestly, and met his listeners’ nasty comments with humor and understanding, his attitude shifted. Eventually he started saying things like “I can’t believe this is happening in America” and “This is such a cruel system, we have to change it.” Even his callers began to show some respect.
The show ended at 2pm. Burns thanked the women, praised their intelligence and courage, and then told them the station wanted to treat them to lunch at a nearby Italian restaurant. That was the first hot food some of them had eaten in months. They weren’t allowed to cook in the motels. Everyone got boxes for the leftovers, to give their kids.
We had to take three trains back to our ride in Revere. An old man was playing guitar in the Park Street subway station where we waited for the first train. He began to sing “Dream a Little Dream of Me,” a standard by Doris Day that everyone seemed to know. We sang along.
Sweet dreams till sunbeams find you
Sweet dreams that leave all worries behind you
But in your dreams whatever they be
Dream a little dream of me
When our train came in, I gave him my box of leftover lasagna. After we got on board, he blew us kisses while we waved and smiled.
Burns told us that his show reached 100,000 people. Two weeks after the women’s show ran live, he played the whole thing again, on Mother’s Day. Who knows how many minds the women changed. Maybe the strength they showed that day was enough to bear them through whatever came next. But I don’t know what happened to them. Their time at the motels ran out, and in those years before cell phones and email, we had no way to stay in touch.
Today, the US is about to experience a new wave of homelessness, worse than the one Reagan caused when he destroyed affordable housing programs in the 1980s. There have been eviction moratoriums during the pandemic, but they don’t cover everybody and they can’t last forever. Sooner or later, the rent will come due. Many renters won’t be able to pay. Some will find new, cheaper housing. Some won’t.
There are still talk radio shows people listen to while they drive to work, and podcasts galore. Pundits will share what they think about homelessness. I hope somebody remembers to ask the homeless.









